Join the Boris Team

Boris FX is seeking talented people in all fields. We offer competitive benefits, a fast-paced but relaxed environment, great people to work with, and a business casual dress code. We're seeking self-directed, enthusiastic people who can manage their own time, deliver against commitments and exceed expectations.

Inside Sales and Customer Service Manager

Job Description
Looking to build your career at a hot, Boston-based software firm? If you are a smart, hard-working, goal-oriented self-starter with an interest in video, graphics, or post-production, then this is a perfect job for you. In this position you will be responsible for building and managing the company’s Inside Sales and Customer Service organization, reporting directly to the CEO and interfacing with the Marketing and Product Management teams. The ideal candidate will have a degree in Communications with knowledge of the modern video post-production or film industries. Excellent verbal and writing skills are essential.

We are looking for charismatic, original, and personable people to join our team and help our company succeed in a competitive marketplace. Boris FX employees are valued for their contributions and rewarded well for their hard work. Please send a resume if you are up for the challenge.

Responsibilities
• Build a solid inside sales / customer service team
• Co-develop scripts and procedures to ensure high volume sales
• Develop your own pipeline in addition to your team's pipeline in a player/coach role
• Assign incoming sales leads to team members and monitor leads follow up
• Develop team and individual metrics, and manage team to reach weekly goals
• Evaluate and improve inside sales and customer service processes
• Contribute to the design of promotions and sales and marketing materials and events

Desired Skills & Experience
• Outstanding verbal and written communication skills
• Proven ability to lead and motivate a team
• 5 years of inside sales experience
• 2 years of managing an inside sales or telemarketing team
• Experience with SalesForce.com (or similar CRM tool)
• Solid math skills and ability to analyze metrics

 

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